Leadership & Superior Management Skills

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Introduction

Improving the quality and abilities of Managers/Executives has always been considered essential by successful organisations because of the immediate impact towards employee’s productivity and overall organisational performance as well as achieving its goals.

Superior Management Skills is a special challenge that can help managers and executives reach new career and lifestyle goals. To achieve this high level abilities and competencies, these managers and executives have to continuously adopt the continuous learning attitude. Learning new skills and unlearning outdated methods are pertinent for the Leaders in-order to thrust the organisation to greater heights.

 

Learning Objective

  • To prepare Managers to perform their task Effectively and Efficiently
  • To provide more strategies and techniques so that they will be able to meet objectives of the organisation through the people
  • To develop Analytical Skills and apply in their daily performance
  • To apply Creativity and Innovation in their daily work performance
  • To be more professional and equipped with Superior Leadership Abilities and Competencies
  • To develop the new ways of managing their subordinates through a host of methods, such as providing motivation, coaching and providing feedback on performance, customer satisfaction improvement, teamwork development and ensuring employee job satisfaction
  • To inculcate efficient team-building skills
  • To enhance Superior People Management Skills (People Quotient-PQ)

 

Target Audience

Managers, Executives, Heads of Departments, Unit Heads, Senior Supervisors  

 

Program Duration

2 Days

 

Program Content (9.00am -5.00pm)

 Day 1

Module 1

Shifting to Higher Gear – Getting Ready for Higher Performance Level among LEADERS

  • Paradigm shift
  • High Performance Values – (Responsibility/Accountability/Integrity/Fair/Perseverance/Creative/Innovative/Caring/ Productivity Driven…etc)
  • LEADERSHIP Competency Checklist
  • Transformation from Unconscious to Conscious Competency (The Journey)
  • Inculcating the appropriate professional LEADERSHIP behaviour

 

Module 2

Managing Yourself to be a Better LEADER

  • Planning, Setting goals and objectives
  • Strengths and weaknesses analysis
  • Identifying Your Inert Ability

 

Module 3

Leadership in Action

  • Transforming into high performance leader
  • High performance leadership characteristics
  • Communicating the Big Picture
  • Demonstrate your authority and style
  • Developing team spirit among your people

 

Module 4

Thinking Outside The Box

  • Creativity and Work
  • Creative Problem Solving at Work
  • Innovation and Thinking Tools

 

Day 2

Module 5

Performance Tracking & Feedback

  • Tracking your people’s performance – what & how
  • Checking on the systems used for tracking
  • Behavioural feedback
  • Guidelines for giving behavioural feedback

 

Module 6

Developing Analytical Skills

  • Using the Critical Thinking Skills
  • Applying Tangential Thinking format in analysing situations and problems
  • Organising Facts and Figures

 

Module 7

Enhancing Total Communication Competence as a Professional

  • Art of Listening and Questioning
  • Analysing your (and others’) body language
  • Providing praises and criticisms appropriately and professionally
  • Handling your people’s grievances

 

Module 8

Reaching Organisational Excellence through Motivation

  • How to motivate people for higher productivity
  • Providing recognition to the deserving people
  • Creating positive attitude and transmitting it to the people
  • How to constantly stay motivated to maintain professionalism and respect from people at workplace

 

Training Approach

This program will be conducted in a workshop manner where participants will be able to engage in an interactive adult learning environment filled with fun and humour. Minimal lectures interwoven with Activities, Experiential Learning Techniques, Evidence Based Knowledge Learning, Discussion, Practice Sessions and Continuous Feedback style throughout the workshop

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