Emotional Intelligence for Leadership Excellence

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Introduction

Understanding and raising your Emotional Intelligence is essential to your success and leadership potential. Leaders need to be a source of motivation, information and influence to enhance the teamwork within their people.

 

Learning Objective

At the end of the programme, participants will be able to:

  • Understand perception, how information is perceived and its influence on behaviour (self – understanding & self – insight).
  • Identify their emotional orientation (perception of self).
  • Understand emotional needs that determine behaviours.
  • Appreciate the concept of unconditional acceptance.
  • Discover and adopt a strategy to emotional healthy living (building positive perception).
  • Understanding the concept of Emotional excellence.
  • Apply the art of Giving and Receiving Criticism.
  • Sense the appropriate timing to give feedback and how to approach different behavioural styles.
  • Assess their preference in Assertive, Non –Assertive and Aggressive behaviours.
  • Understand the Components of Innovative and Aligned Leadership.
  • Understand and Develop the Creative Potential

 

Target Audience

Supervisors,Executives,Managers

 

Program Duration

2 Days

 

Program Content (9.00am -5.00pm)

DAY 1

MODULE 1

Introduction to Emotional Intelligence

  • What is Emotional Intelligence
  • Nature of Emotional Intelligence
  • The EQ Framework and Activities
  • How to Improve Emotional Intelligence

MODULE 2

Understanding Emotions: Yourself & Others

  • Understanding Perception
  • Your preferred behavioural style
  • Let’s Explore your Openness, Neutral, Analytical, Relational & Decisive behavioural tendencies
  • Identifying your preferred behavioural style.

MODULE 3

Understanding Behavioural Tendencies

  • Openness behavioural tendencies
  • Neutral behavioural tendencies
  • Analytical behavioural tendencies
  • Relational behavioural tendencies
  • Decisive behavioural tendencies
  • Understanding emotional needs
  • Removing emotional blind sports

 

DAY 2

MODULE 4

Building Relationship  & Assertive Behaviour

  • People skills for building relationships
  • Developing assertiveness behaviour
  • Recognising assertive, non-assertive and aggressive behavior.

MODULE 5

Giving & Receiving Criticism

  • Giving & receiving feedback
  • Communication styles
  • How personal styles affect feedback

MODULE 6

Leadership and Developing Individual Action Plan

  • Being prepared to lead
  • Non-alienation for leadership
  • Leadership and Teamwork
  • Developing emotional competence
  • Individual Action Plan

 

Training Approach

Lectures interwoven with interactive experiential learning, case studies, exercises, group activity, and  management games. This program is conducted in a workshop manner and provides space for interactive learning.

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