Introduction

 Any manager with responsibility for recruiting and managing staff requires an understanding of the basics of HR best practice in order get the best out of their team avoid employment legislation pitfalls. This course provides practical knowledge and tools to enable managers to tackle basic HR issues themselves.

Learning Objective

Through the trainer’s expertise and practical knowledge, you will be able to define the key concepts associated human resources management and you will be able to:

• Understand the importance of Human Resource Management to the organization
• Appreciate the key functions associated with Human Resource Management
• Implement a Human Resource Planning Process
• Understand the importance of Recruitment and Selection
• Detail the main types of Compensation and Benefits Systems
• Implement an effective Performance Appraisal Process
• Understand the function of Training and Development and its importance to the organization

Target Audience

•  Team Leaders and Project leaders
• Senior and  Middle  level  managers  in  Finance,  Production,  Operations  and  Marketing functions
• Managers who play multiple roles including HR but do not have formal HR orientation

Program Duration

2 Days

Program Content (9.00am -5.00pm)

Day 1

MODULE 1

Human Resource Management and The Organization

• Basic Definition
• Key Assumptions

MODULE 2

Human Resource Planning

• What is Human Resource Planning
• The Planning Process

MODULE 3

Recruitment and Selection

• Job Analysis and Job Descriptions
• Sourcing Candidates
• The Recruitment Interview
• Reference Checks and Making an Offer

MODULE 4

Compensation and Benefits

• Overview compensation concepts, objectives and components
• Factors in compensation plan
• Merit Pay system

MODULE 5

Performance Appraisals

• Why Have Performance Appraisals?
• The Appraisal Process

Day 2

MODULE 6

Training and Development

• What is Training?
• Knowledge, Skills and Abilities
• Training and Development Perspectives
• The Training Cycle

MODULE 7

Discipline

• The Four Step Disciplinary System
• A Discipline Checklist for a Supervisor

MODULE 8

Termination of Employment

• Letting Staff Go
• How to Fire an Employee

MODULE 9

Your Personal Action Plan

Training Approach

The trainer uses up-to-date training techniques and a variety of training methods to give all participants the best opportunities for learning, including:

• Class Session
• Discussions
• Simulations exercises
• Case studies and Problem Solving Exercises
• Individual assignments
• Templates and tools